These answers cover the most common questions about using CrewAhead — whether you are a seafarer, a shore professional, or an employer. If you can't find what you are looking for, use the contact link below and we will help direct your enquiry.
For Seafarers
Questions about profiles, jobs, matching and safety.
For Shore Professionals
Questions about shore roles and sea-to-shore transitions.
For Employers
Questions about company approval, posting jobs and finding candidates.
Privacy & Security
Questions about data, visibility, account deletion and reporting.
Platform Features
Questions about how CrewAhead works under the hood.
General
Practical questions about using the platform.
Can't find your answer?
Visit the Contact page and we will help direct your enquiry. For formal complaints or safety concerns, see our Grievance Redressal process.